Return policy

We take pride in providing high-quality products and services. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:

Eligibility for Returns

• Products must be returned within 30 days of the delivery date.

• To be eligible for a return, the item must be:

  • Unused and in the same condition you received it.

  • In its original packaging.

• Reflexology services and digital products (if applicable) are non-refundable.

Non-Returnable Items

• Opened or used products.

• Personalized or custom-made items.

• Sale items or gift cards.

• Services, such as completed reflexology sessions.

How to Initiate a Return

To start a return, please contact us at soleconnectionsretinc@gmail.com or call (313)310-8725 with the following details:

• Your order number.

• The item(s) you wish to return.

• Reason for the return.

Once approved, we will provide you with return instructions, including the shipping address.

Refunds

• After receiving your return, we will inspect the item and notify you of the refund status.

• If approved, refunds will be issued to your original payment method within 5-7 business days.

• Shipping charges are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at soleconnectionsretinc@gmail.com.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or we made an error.

• For your protection, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.