Shipping policy

Thank you for shopping with us! We are committed to providing you with high-quality products and a seamless shopping experience. Below are the details of our shipping process:

Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

  • If we experience a high volume of orders, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Time

  • Standard Shipping

    • 5-7 business days

  • International Shipping

    • 7-14 business days

  • Delivery times are estimates and may vary based on your location and carrier delays

  • We currently ship to addresses within the U.S., Canada, and internationally.

International Shipping

  • We offer international shipping to select countries. Shipping rates and delivery times will vary.

  • Customs, Duties, and Taxes: Customers are responsible for any customs and taxes applied to their order. We are not liable for delays due to customs.

Tracking Your Order

Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking details to update.

Shipping Delays

We are not responsible for delays caused by events outside of our control, such as severe weather, carrier delays, or customs processing.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us immediately at soleconnectionsretinc@gmail.com. We will work with the carrier to resolve the issue promptly.